Tel#: (767) 255-9400 / 1-(305) 396-2547      |      Email:

Frequently Asked Questions

Welcome to the AID Bank's general questions and answers section. We periodically update the questions and answers to reflect our customers' latest concerns and issues. These questions and answers came from viewers like you. We hope you find them helpful and informative.

Please let us know if you encounter any problems or have suggestions. To send a comment, go to our contact page or kindly send an e-mail to:  Please use the word FAQ in your comment.
What are the opening hours of the bank?

We are open from 8am to 2pm (Mon-Thurs) and 8am to 4pm (Fri).

To apply call 255-9400 for an appointment with a Credit officer or come in to talk with us!

Mission Statement

“To create value-added solutions focused on building employee, customer and shareholder confidence and satisfaction by improving quality of life through innovative products and services, facilitating social and economic investments and partnering with all our stakeholders.”